Technical & Connected Services Support (T&CSS) is the first line support department for our markets and dealers globally. With a strong focus on technical enquiries, remote diagnostics and connected services, we ensure that our customers are offered a premium service and are helped in time. Using the latest technologies, we guarantee the improvement of internal processes and stay up-to-date with our service deliveries. We nurture intrapreneurship and personal development, offering plenty opportunities to grow within the organization.Your tasks: - You work in a team finding technical and diagnostic solutions for internal and external customers.- Your main activity is to assist dealers in your language area.- You re in contact with different stakeholders like dealers, designers and product engineers. - You will work with different applications and have access to technical documentation in order to provide solutions.- You handle the information from the international markets in such manner that repeated questions and problems from customers can be avoided and quality can be improved.